Learner Guide-CPPWMT5045A Develop site safety plans RII Units of competency HLTREF001 Develop

Units of competency HLTREF001 Develop reflexology practice HLTREF002 Provide reflexology for relaxation * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

mark and cut uncomplicated fabrics and lays MSTCL2008 Finish garment production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

policies and procedures in the construction industry CPCCVE1011A Undertake a basic construction project Electives CPCCCM1015A Carry out measurements and calculations CPCCCM1016 Identify requirements for safe tilt-up work CPCCCM2004A Handle construction materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CPPWMT5045A Develop site safety plans RII Units of competency HLTREF001 DevelopOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce